In MyDaisycon, we strive to provide a seamless experience for our advertisers. However, occasionally you might encounter errors while performing certain actions. Some of these errors are the responses coming from the advertiser website itself. Below are some common error codes you might encounter and what they mean:
1. Error 401 - Unauthorized Access
- What it means: The request lacks the necessary permissions from the advertiser's server.
- What to do: Make sure that your server is not blocking any of our servers. Find a list of IP-addresses to whitelist here.
2. Error 403 - Forbidden
- What it means: Access to the requested resource on the advertiser's server is forbidden.
- What to do: Make sure that your server is not blocking any of our servers. Find a list of IP-addresses to whitelist here.
3. Error 404 - Not Found
- What it means: The requested page or resource doesn't exist on the advertiser's server.
- What to do: Check if the URL is correct.
4. Error 413 - Request Entity Too Large
- What it means: The request sent to the server is too large for it to process.
- What to do: Check the if the request does not exceed the server's limits.
5. Error 429 - Too Many Requests
- What it means: You have sent too many requests in a given amount of time.
- What to do: Check again after a few minutes. if the issue persist, contact support.
6. Error 500 - Internal Server Error
- What it means: Something went wrong on our end.
- What to do: Try refreshing the page. If the issue persists, contact support with details about the action you were trying to perform.
7. Error 503 - Service Unavailable
- What it means: The service is temporarily unavailable.
- What to do: Wait for a moment and try again. If the issue persists, contact support.
8. Error 504 - Gateway Timeout
- What it means: Our server didn't receive a timely response from another server it needed to access.
- What to do: Wait for a moment and try again. If the issue persists, contact support.
If you continue to experience issues or encounter an error not listed here, please reach out to our dedicated support team. We're here to ensure your experience on MyDaisycon is as smooth as possible.